FAQ

Your Afrisim Questions, Answered

Stay connected effortlessly with our global eSIM service.

Instant Activation

Activate your Afrisim eSIM in minutes — no need to wait for a physical SIM card. Download your eSIM profile, and you’re ready to connect instantly.

Seamless Coverage

Stay online across Africa and beyond with reliable data plans. Switch networks without swapping SIMs and enjoy uninterrupted connectivity wherever you go.

Affordable Travel Data

Cut roaming costs with local and regional plans designed for travelers, remote workers, and locals. Pay only for the data you need, without hidden fees.

Get Online with Afrisim eSIM in Just a Few Steps

No SIM cards. No roaming fees. Just instant connectivity across Africa.

Create Your Profile

Start by setting up your Afrisim account. Enter your name, phone number, and country of residence. You can also add a profile picture to personalize your experience right from the beginning.

Verify Your Number

Start by setting up your Afrisim account. Enter your name, phone number, and country of residence. You can also add a profile picture to personalize your experience right from the beginning.

Secure Your Account

To secure your account, you’ll receive a One-Time Password (OTP) via SMS. Enter the code in the app to confirm that the number belongs to you. This ensures a safe and smooth setup.

Choose Your Destination

Choose a strong password and confirm it once more. This step keeps your account protected and guarantees that only you can access your eSIMs and personal information.

Pick the Perfect Plan

Tell us where you’re traveling! Select your country or region from the list to explore tailored eSIM options for your trip.

Review the Plan Details

Browse through the available eSIM plans, comparing data allowance, duration, and price. Select the one that best fits your travel needs.

Complete Your Information

Before you continue, review all plan details including validity period, coverage, and total cost. This way, you’ll know exactly what you’re purchasing.

Add Your Payment Method

Add your personal details such as address and contact info. This information ensures secure billing and helps us provide you with reliable support.

Confirm & Pay

Enter your payment card details – cardholder name, number, expiry date, and CVV. Afrisim uses secure encryption so your data is always protected.

Activate Your eSIM

Almost there! Accept the Terms & Conditions, make sure your device supports eSIM, and confirm your purchase with a single click.

Payment Successful

Once your payment is complete, your eSIM will be delivered instantly. Follow the simple activation instructions and enjoy seamless connectivity on your travels.

Scan the QR Code

Your payment is complete. You’ll receive the eSIM QR code by email.

My eSIM

On your phone go to Settings > Connections > SIM Card Manager and scan the carrier QR code.

Install via Manual Input

View your newly created eSIM and open details at any time.

eSIM Details

See the SM-DP address, installation instructions,and your package information.